Frequently Asked Questions

Find answers to common questions about our products and services

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What services does ICECOOL provide to partners?+
ICECOOL is committed to providing high quality products, reasonable pricing, and the best service to all partners. We offer comprehensive support including product development, quality assurance, competitive pricing, and reliable delivery based on long-term cooperation goals.
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How can I contact ICECOOL for business inquiries?+
You can contact us via email at judy@icecool.cc. Our team is ready to discuss your requirements and provide detailed information about our products and services. We welcome inquiries from partners worldwide.
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What products does ICECOOL manufacture?+
ICECOOL specializes in manufacturing small home appliances including Electric ovens, Air-fryer ovens, Electric cooking barrels, and Ice cream makers. All products are designed and manufactured in our facility located in Shunde, Foshan, Guangdong.
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What certifications do ICECOOL products have?+
Our products have obtained multiple international certifications including GS, CE, CB, ETL, EMC, RoHS, and FDA approvals. Some products are also patented, ensuring they meet global quality and safety standards for worldwide distribution.
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Does ICECOOL follow quality management standards?+
Yes, ICECOOL has been managing operations according to ISO 9001 quality management system standards. We are committed to maintaining high quality standards and have focused on social responsibility for years.
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What are ICECOOL's pricing advantages?+
ICECOOL offers reasonable and competitive pricing due to our strong production and processing capacity. We maintain cost efficiency while ensuring high quality products, providing excellent value to our partners worldwide.
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Can ICECOOL develop customized products?+
Yes, we offer flexible and efficient product development services. Our experienced R&D team can work with you to develop customized small home appliances that meet your specific requirements and market needs.
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What is ICECOOL's production capacity?+
ICECOOL has strong production and processing capacity with modern manufacturing facilities in Shunde, Foshan. We can handle both small and large-scale orders efficiently while maintaining consistent quality standards.
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Where is ICECOOL located?+
ICECOOL is located at Phase 3-2, No. 2 Keji 7th Road, Xingtan Industrial Zone, Qixing Community, Xingtan Town, Shunde District, Foshan City, Guangdong Province, China. We are strategically positioned in one of China's major manufacturing hubs.
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Can ICECOOL products be sold internationally?+
Yes, our products are certified for worldwide distribution with international approvals including GS, CE, CB, ETL, EMC, RoHS, and FDA. We have experience exporting to markets across the globe and can support international partners.
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